Please notify us of any breakages or errors on you order within 7 days of receiving the order, and we will send a replacement at no cost to you.
Please contact us with any return requests at firstname.lastname@example.org.
Unwanted items may be returned in their original packaging, in perfect saleable condition, for a full refund. Goods must be returned within 14 days of receipt of the order.
We regret that postage costs cannot be refunded unless goods are being returned due to an error on our part. This applies to both outbound and return postage.
We have taken care to ensure that pictures and descriptions are representative, however please be aware that most products are hand made and variations are inevitable. This is particularly true for soft furnishings.
Please take particular care to check care details and labels of products purchased as some items require careful treatment when cleaning